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==Further Reading==
==Further Reading==
While we do our best to help in any way we can, some problems necessitate looking to resources outside the department.
While we do our best to help in any way we can, some problems necessitate looking to resources outside the department.
 +
===The Office of Information Technology===
===The Office of Information Technology===
Generally speaking, OIT is where you need to turn if your problem relates to anything outside astro.princeton.edu, but within princeton.edu.  
Generally speaking, OIT is where you need to turn if your problem relates to anything outside astro.princeton.edu, but within princeton.edu.  
 +
====Helpdesk====
====Helpdesk====
If you're having problems with an @princeton.edu e-mail account or issues accessing a non-astro.princeton.edu server or website, have a look at http://oitweb.princeton.edu/ for any current known outages on OIT's servers. Failing that, the OIT Helpdesk can be reached by phone at 8-HELP (that's 8-4357) from on campus, or 609-258-4357 from off.
If you're having problems with an @princeton.edu e-mail account or issues accessing a non-astro.princeton.edu server or website, have a look at http://oitweb.princeton.edu/ for any current known outages on OIT's servers. Failing that, the OIT Helpdesk can be reached by phone at 8-HELP (that's 8-4357) from on campus, or 609-258-4357 from off.
If you're really not sure, ask us and we can usually point you in the right direction.
If you're really not sure, ask us and we can usually point you in the right direction.
 +
====Clusters====
====Clusters====
With the exception of our own cluster, [[Cluster Computing|Hydra]], more information on the clusters on campus can be found at the [http://tigress.princeton.edu/ TIGRESS High Performance Computing Center website]. This includes stats on the available clusters on campus and how to request access to them.
With the exception of our own cluster, [[Cluster Computing|Hydra]], more information on the clusters on campus can be found at the [http://tigress.princeton.edu/ TIGRESS High Performance Computing Center website]. This includes stats on the available clusters on campus and how to request access to them.
 +
====Other Computing Resources on Campus====
====Other Computing Resources on Campus====
-
While we strive to provide as many resources to our users in-house as possible, some resources are better shared between departments. OIT hosts a number of computing resources in addition to the computing clusters.
+
While we strive to provide to our users as many in-house computing resources as possible, for a number of reasons some resources are better shared between departments. OIT hosts a number of computing resources in addition to the computing clusters.
*[http://www.princeton.edu/~cses/ Computational Science and Engineering Support Group (CSES)] provides pointers to some of the high-performance computing resources on campus
*[http://www.princeton.edu/~cses/ Computational Science and Engineering Support Group (CSES)] provides pointers to some of the high-performance computing resources on campus
*[http://www.princeton.edu/as/ Academic Services] "supports the University community in the use of information technology in teaching, learning and research."
*[http://www.princeton.edu/as/ Academic Services] "supports the University community in the use of information technology in teaching, learning and research."
*[http://www.princeton.edu/~psg/unix/ Unix Systems] handles pretty much all the Unix servers on campus with the exception of the clusters.
*[http://www.princeton.edu/~psg/unix/ Unix Systems] handles pretty much all the Unix servers on campus with the exception of the clusters.

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Contents

Introduction

These pages hold the old FAQ-O-Matic information, as well as new information (as the old articles are adjusted to the new format, and new things are added). For a little while, they may be a bit disjointed, but at the very least the information that was in the FAQ-O-Matic is here and visible in no worse a form than it was before.

Old FAQ (aka, Meat and Potatoes)

Welcome to the Peyton Hall FAQ, or "Frequently Asked Questions" list that has been compiled over the years. It aims to be the first place you can look for an answer to a problem or question, instead of having to ask someone and wait for the answer (especially if it's a common, or .. well, FAQ).

If you do not find a solution here (try the "Search" box to the left, too!), feel free to drop an email to help@astro and ask. Or, if you know a solution to something that's not listed, let us know as well and we'll consider adding it here - or you can add it yourself through the interface, just login with your Peyton username & password. If you'd like to be able to login, and do not have an account in Peyton Hall, let us know and we'll consider adding you as a "local" contributor.

Categories:

Further Reading

While we do our best to help in any way we can, some problems necessitate looking to resources outside the department.

The Office of Information Technology

Generally speaking, OIT is where you need to turn if your problem relates to anything outside astro.princeton.edu, but within princeton.edu.

Helpdesk

If you're having problems with an @princeton.edu e-mail account or issues accessing a non-astro.princeton.edu server or website, have a look at http://oitweb.princeton.edu/ for any current known outages on OIT's servers. Failing that, the OIT Helpdesk can be reached by phone at 8-HELP (that's 8-4357) from on campus, or 609-258-4357 from off.

If you're really not sure, ask us and we can usually point you in the right direction.

Clusters

With the exception of our own cluster, Hydra, more information on the clusters on campus can be found at the TIGRESS High Performance Computing Center website. This includes stats on the available clusters on campus and how to request access to them.

Other Computing Resources on Campus

While we strive to provide to our users as many in-house computing resources as possible, for a number of reasons some resources are better shared between departments. OIT hosts a number of computing resources in addition to the computing clusters.

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